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<div class="page-body"> <div class="page-title page-title-register"> <h2>Contactez-nous</h2> </div> <div class="reassurance"> <div class="svg-phone"> <svg id="icon-tel" viewBox="0 0 18.76 23.94" width="2em" height="1.5em"> <path d="M13,23.94a9.25,9.25,0,0,1-2.67-.4,11.27,11.27,0,0,1-3.87-2.11,17.81,17.81,0,0,1-4-4.93,17.81,17.81,0,0,1-2.25-6A11.27,11.27,0,0,1,.27,6.11,8.15,8.15,0,0,1,2.1,2.43l.11-.08L4,1.28a.5.5,0,0,1,.5.87l-1.78,1A7.58,7.58,0,0,0,1.24,6.41C.6,9.23,1.31,12.55,3.29,16s4.5,5.71,7.27,6.56a7.59,7.59,0,0,0,3.56.28l3.44-2-3.31-5.73-3.41,2-.07,0c-.18.07-.56.11-1.16-.35a11.21,11.21,0,0,1-2.32-3.08c-2-3.44-1.68-4.55-1.46-4.87A.5.5,0,0,1,6,8.66l3.41-2L6,.76a.5.5,0,1,1,.87-.5l3.68,6.37a.5.5,0,0,1-.18.69L6.68,9.43c0,.31.09,1.33,1.49,3.74s2.11,2.85,2.32,2.95L14.19,14a.5.5,0,0,1,.69.18l3.81,6.61a.5.5,0,0,1-.18.69l-3.94,2.28-.12.05A6.14,6.14,0,0,1,13,23.94Z" /> </svg> </div> <div class="infos-contact"> <span class="acceo">Accès sourds et malentendants <a href="https://www.acce-o.fr/client/okaidi">cliquez ici </a></span> </div> </div> <div class="reassurance"> <div class="infos-contact"> <span class="acceo"> Pour toute question relative au suivi d'une livraison de votre commande <b>à domicile</b> ou en <b>point relais</b>, cliquez sur le bouton ci-dessous: </span> <div> <a class="btn button-1 shipment-tracking-btn" href="/shipment-tracking/fr/search">Suivre mon colis</a> </div> </div> </div> <meta property="og:title" /> <meta property="og:description" /> <meta name="twitter:title" /> <meta name="twitter:description" /> <article class="topic-block"> <div class="topic-block-title"> <h2>Information</h2> </div> <div class="topic-block-body"> <!--Btn contact--> <style><!-- .contact-cta .button-1{font-size: 16px;text-align: center;color: #fff!important;cursor: pointer; margin: 10px auto 0;text-transform: uppercase;} .store.okaidi .contact-cta .bouton-contact {background-color: #16216a; border:2px solid #16216a; } .store.marketplace .contact-cta .bouton-contact {background-color: #DC0F14; border:2px solid #DC0F14;} .store.okaidi .bouton-contact:hover { border:2px solid #16216a; color: #16216a!important;background-color: #fff;} .store.marketplace .bouton-contact:hover { border:2px solid #DC0F14; color: #DC0F14!important;background-color: #fff;} --></style> <div class="reassurance"> <div class="infos-contact"><span class="acceo"></span> <div class="contact-cta"><button id="cta-contact-chat" class="button-1">Contactez-nous</button></div> </div> </div> </div> </article> <div class="infos-contactus" id="info"> </div> <div id="cocococo" style="width: 70vw; height: 90vh; margin: 0 auto; background-color: transparent;"> </div> <div class="mentions-contact"> <p>OKAIDI SAS, responsable du traitement, collecte des données personnelles obligatoires signalées par un astérisque. Ces données sont nécessaires à la création de compte, pour le traitement, le suivi et la livraison de votre commande, mais aussi à la consultation de votre programme fidélité. Elles pourront être utilisées pour la réalisation d’analyses statistiques et d’enquêtes de satisfaction, ainsi que pour l’envoi des offres et actualités sur la vie de la communauté. Conformément au Règlement Européen 2016/679 du 27 avril 2016 sur la protection des données personnelles, vous bénéficiez d’un droit d’accès, d’édiction des directives anticipées, de rectification, d’opposition, d’effacement, de portabilité ou de limitation aux traitements de données vous concernant. Vous pouvez exercer vos droits en écrivant à SERVICE CLIENT IDKIDS, TSA 27000, 59071 ROUBAIX CEDEX 1 ou par le biais de notre <a href="/contactus"> <U>formulaire de contact</U></a> . Pour plus d’informations, vous pouvez consulter notre politique <a href="https://www.idkids.fr/donnees-personnelles-5" target="_blank">"<U>Données Personnelles</U>"</a> et <a href="https://www.idkids.fr/cookies-3" target="_blank">"<U>Cookies</U>"</a>.</p> </div> </div> <script type="text/javascript"> window.addEventListener('load', (event) => { jQuery(document).ready(function ($) { $('#easi_fielddiv_Salutation, #easi_fielddiv_FirstName, #easi_fielddiv_LastName, #easi_fielddiv_Email, #easi_fielddiv_Category, #easi_fielddiv_SubCategory').wrapAll('<div class="Form_left"></div>'); $('#easi_fielddiv_Description, #easi_fielddiv_AttachedFiles, #easi_fielddiv_CS_Language').wrapAll('<div class="Form_right"></div>'); $('#fld_FirstName').val(''); $('#fld_LastName').val(''); $('#fld_Email').val(''); switch ('') { case 'Mlle': $('#fld_Salutation').val('Mlle.') break; case 'Mme': $('#fld_Salutation').val('Mme.') break; case 'M': $('#fld_Salutation').val('Mr.') break; default: console.log('Gender error binding'); } }); }); $("#Subject, #NCard, #PurchaseDate, #PurchaseStore, #NTicket, #CmdConcerne,#PrenomEnf,#DnEnf,#NCardPerdue , #Navigateur,#SE,#NCardCadeau,#CheckBox").hide(); function Objet_Change(Objet) { //var ObjetEnum = { // MesCommandes: 6, //}; $('#dropDownListSujet').empty(); $("#Subject, #NCard, #PurchaseDate, #PurchaseStore, #NTicket, #CmdConcerne,#PrenomEnf,#DnEnf,#NCardPerdue , #Navigateur,#SE,#NCardCadeau,#CheckBox").hide(); if (Objet != null) $("#Subject").show(); var url = "/Common/PrepareAllSujetContactModel"; $.ajax({ type: "Get", url: url , data: { id: Objet }, contentType: "application/json", success: function (data) { if (data.Result != null) { $('#dropDownListSujet').empty(); for (var i = 0; i < data.Result.length; i++) { $('#dropDownListSujet').append('<option value="' + data.Result[i].Value + '">' + data.Result[i].Text+ '</option>'); } } }, }); } function Sujet_Change(Sujet) { var ObjetEnum = { PrgFid: 1, CarteCadeau: 9, }; var SujetEnum = { RenseignmentCarte: 1, Autre: 6, AjoutPoints: 5, MesAvantagesNaisAnniv: 2, DemandeCarte:40, CartePerdue: 39, FonctionnementSite: 36, CommanderIdTroc: 31, }; $("#NTicket, #PurchaseDate, #PurchaseStore,#PrenomEnf,#DnEnf,#NCardPerdue, #Navigateur,#SE,#NCardCadeau,#CheckBox").hide(); if($('#dropDownListObjet').val()==ObjetEnum.PrgFid) { if (Sujet != SujetEnum.RenseignmentCarte && Sujet != SujetEnum.CartePerdue && Sujet != SujetEnum.DemandeCarte && Sujet != SujetEnum.Autre && Sujet != null) { $("#NCard").show(); } else $("#NCard").hide(); if (Sujet == SujetEnum.AjoutPoints) { $("#NTicket, #PurchaseDate, #PurchaseStore").show(); $("#datePicker").datepicker({ dateFormat: 'dd/mm/yy' }); } if (Sujet == SujetEnum.MesAvantagesNaisAnniv) { $("#PrenomEnf,#DnEnf").show(); $("#dateNaissanceEnfant").datepicker({ dateFormat: 'dd/mm/yy' }); } if (Sujet == SujetEnum.CartePerdue) { $("#NCardPerdue").show(); } } if ($('#dropDownListObjet').val() == ObjetEnum.CarteCadeau) { $("#NCardCadeau").show(); } if (Sujet == SujetEnum.FonctionnementSite) { $("#Navigateur,#SE").show(); } if (Sujet == SujetEnum.CommanderIdTroc) { $("#CheckBox").show(); } } </script> </section> </main> <script type="text/javascript"> $(document).ready(function () { var customerId = readCookie("IdKids.User"); if (customerId != null && $.isNumeric(customerId)) { $(".nav-account").addClass("logged"); } else { $(".nav-account").removeClass("logged"); } }); function SelectTab(anchor) { $('#tabs').tabs('option', 'active', $('#tabs a[href="' + anchor + '"]').parent().index()); setTimeout(function () { window.scrollTo(0, 0); }, 1); } </script> </div> </section> <footer class="footer" id="rich-footer"> <div class="reinsurance"> <link rel="stylesheet" href="/Themes/Okaidi/Content/css/footer.css?v=4.101.4" /> <div onclick="goToEncodedUrl('bGl2cmFpc29uLTItZW5jb2RlZHVybC0=', this)" style="cursor: pointer;"> <div class="reinsurance-delivery"><svg id="icon-delivery" class="icon-delivery-nav-idk" width="32px" height="26px" 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class="search-box-text"> <input id="hiddenkey" type="hidden" name="key" /> <div class="previewflex"> <input id="persist" type="checkbox" onclick="persistPreviewPage();"/><span class="keeppreview">Conserver pendant ma navigation</span> </div> <p>Id Navigation </p><input id="PreviewVersionNavigation" type="text" name="PreviewVersionNavigation" onchange="persistPreviewPage();" > <input class="btn-preview" type="submit" value="Aperçu" /> </form> <div> Store : <input id="txtStoreId" type="text" name="StoreId" /> Language : <input id="txtLanguageId" type="text" name="LanguageId" /> <input class="btn-preview" type="submit" value="Changer" onclick="changeStore(); " /> </div> </div> <script type="text/javascript"> function datatimepicker() { loadCSS('/Content/jquery.datetimepicker.css'); $.ajax({ url: "/Scripts/jquery.datetimepicker.js", success: function (e) { var preview = readCookie("Preview"); var reload = readCookie("Reload"); jQuery('#datetimepicker').datetimepicker(); if (preview) { $('#datetimepicker').val(preview); $('#persist').prop('checked', true); if (reload) { eraseCookie("Reload"); $('#preview-form').submit(); } else { createCookie('Reload', true); } } } }) } function changeStore() { var storeId = $('#txtStoreId').val(); var languageId = $('#txtLanguageId').val(); if (storeId) { createCookie("StoreId", storeId, 1); } if (languageId) { createCookie("LanguageId", languageId, 1); } window.location = window.location; } function persistPreviewPage() { if ($("#persist").prop('checked')) { savePreviewCookiePage(); } else { eraseCookie("Preview"); eraseCookie("PreviewVersionNavigation"); } $("#hiddenkey").val(Math.random().toString(8)); } function savePreviewCookiePage() { createCookie('PreviewVersionNavigation', $('#PreviewVersionNavigation').val()); createCookie('Preview', $('#datetimepicker').val()); } </script> <script> const seoFooterItem = document.getElementById("footer-seo"); const isNotHomepage = !''; if (isNotHomepage && seoFooterItem) { seoFooterItem.innerHTML = ""; } $('.our-services').click(function () { $(this).children('.arrow').toggleClass('arrow-rotate'); $(".services li:not(.our-services)").slideToggle(); }); $('.about-title').click(function () { $(this).children('.arrow').toggleClass('arrow-rotate'); $(".about li:not(.about-title)").slideToggle(); }); $('#newsletter-subscribe-button').click(function (e) { e.preventDefault(); var data = { 'name': 'newsletter-subscription', 'action': 'newsletter-subscription' }; var email = $("#newsletter-email").val(); if (email != "") { displayBarNotification("Un email vous a été envoyé !", 'success', 3600); tagCommanderEvents(this.baseURI, 'newsletter-subscription', data); } else { displayBarNotification("Entrez un email valide", 'error', 3600); } }); $('#email-ctctblt-button').click(function () { var data = { 'name': 'newsletter-subscription-popin', 'action': 'newsletter-subscription-popin' }; var email = $("#email-ctctblt").val(); if (email != "") { displayBarNotification("Un email vous a été envoyé !", 'success', 3600); tagCommanderEvents(this.baseURI, 'newsletter-subscription-popin', data); } else { displayBarNotification("Entrez un email valide", 'error', 3600); } }); </script> <script type="text/javascript"> loadCSS('/Content/jquery-ui-themes/smoothness/jquery-ui-1.10.3.custom.min.css'); loadCSS('/Content/jquery.fancybox-3.1.28.css'); </script> </div> </div> <script> // Internet Explorer 6-11 var isIE = /*@cc_on!@*/false || !!document.documentMode; if (isIE) { $("input[type=radio]").each(function () { $(this).before('<div class="CSS_Radio"></div>'); }); } </script> <script type="text/javascript"> var validLang = []; var redirectionIsEnabled = true; </script> <!-- Grunt --> <!-- Webpack --> <script src ="//static.idkids.fr//Scripts/dist/searchbox.bundle.js?v=4.101.4" defer ></script> <script src ="//static.idkids.fr/Scripts/dist/footer.bundle.js?v=4.101.4" defer ></script> <script src 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srcset="https://media.idkids.fr/media/okaidi/content/images/Visus@2x.jpg" /> <img src="https://media.idkids.fr/media/okaidi/content/images/VISUS@2x_mobile.jpg" alt="Alternate Text" /> </picture>--> </div> </div> </div> <script> const NewsletterPlaceholder = "Adresse e-mail"; $('#newsletter-contactabilite')[0].setAttribute('tabindex', '-1'); $('#newsletter-contactabilite')[0].setAttribute('aria-hidden', 'true'); $(document).ready(function () { $('#email-ctctblt-button').click(function () { newsletter_subscribe('true', $("#email-ctctblt")); return false; }); $("#email-ctctblt").keydown(function (event) { if (event.keyCode == 13) { $("#email-ctctblt-button").click(); return false; } }); }); </script> <script> $(".icon-close-poppin , .btn-continue-poppin").click(function () { $(".poppin").css("display", "none"); $("#language-selector-poppin").css("display","none") $('body.okaidi, body.idkids').css('position', 'inherit'); //$(".prices").remove(); }); $(document).mouseup(function (e) { var container = $(".box-poppin"); if (container.length > 0 && !container.is(e.target) // if the target of the click isn't the container... && container.has(e.target).length === 0) // ... nor a descendant of the container { container.removeClass('on'); //$('body.okaidi, body.idkids').css('overflow', 'hidden'); $(".poppin").css("display", "none"); $('body.okaidi, body.idkids').css('position', 'inherit'); $('body').css('width', 'initial'); $('body').css('overflow-y', 'hidden'); } return; }); $(document).ready(function (e) { var displayPasswordChangeForm = readCookie('IdKids.HasToChangePassword'); if (displayPasswordChangeForm === 'true') { function loadScriptAsync(uri) { return new Promise(function(resolve, reject) { var tag = document.createElement('script'); tag.src = uri; tag.onload = function() { resolve(uri); }; document.head.append(tag); }) } loadScriptAsync('/Scripts/knockout-2.3.0.js?v=4.101.4') .then(function(script) { loadScriptAsync('/Scripts/knockout.validation.js?v=4.101.4')}) .then(function(script) { loadScriptAsync('/Scripts/common/KnockoutValidator.js?v=4.101.4')}) .then(function(script) { loadScriptAsync('/Scripts/Customer/createinfocustomer.js?v=4.101.4')}) .then(function(script) { $.ajax({ /**/ url: "/customer/changepassword?viewMode=popin&", /**/ data: { origin: origin }, success: function (html) { $.fancybox.open({ src: html, type: 'inline', opts: { clickSlide: false, } }); } }) }); } }); </script> <script id="__bs_script__"> </script> </body> </html>
